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For questions, concerns or to schedule service regarding your JennAir® appliances, please contact us via phone, chat or mail.


Now you can call in and virtually hold your place in line or schedule a callback.


Note: Scheduled callback is also available outside of operating hours.


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Whether you need in-warranty or out-of-warranty service, you can rest assured that your appliance repairs are being completed by expert technicians who know the product best.


Speak with our Customer Care Specialists.

Monday & Tuesday: 8am to 6pm EST

Wednesday to Friday: 9am to 6pm EST


Connect with our Customer Care Specialists.

Monday to Friday: 8am to 8pm EST


Registering your appliances will allow us to contact you in the unlikely event that a safety notification is required.


Customer Experience Centre

Whirlpool Canada

200-6750 Century Ave

Mississauga, Ontario L5N 0B7

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Thank you for your inquiry.
Our chat service hours are Monday - Friday from 8 a.m. to 8 p.m. (EST)
Please visit the web site again or call 1-800-536-6247 Monday - Friday from 8 a.m. to 8 p.m. (EST) if you are needing additional assistance.
If you are trying within the service hours and still getting this message, please try again after some time